4 Business Reasons to Prioritize Legacy UI Redesign with Expert Hiring

Outdated interfaces aren’t just an aesthetic problem—they erode user trust, increase churn, and slow down adoption. A confusing, clunky UI can make even the best functionality go unnoticed or unused.

That’s why many SaaS leaders are now embracing legacy UI redesign hiring for software platforms—bringing in fresh UI/UX talent to modernize their product and meet rising user expectations.

In this article, we’ll explore the common UI/UX challenges software companies face, their impact on product performance, and how to build a redesign-ready team that gets the job done.

Why Legacy Interfaces Hurt Your Product

When teams delay UI upgrades, they often create a ripple effect that affects growth, usability, and revenue. Let’s look at where things break down.

Common Challenges:

• Inconsistent design patterns confuse users and lead to support tickets.
• Unresponsive layouts frustrate mobile users in a mobile-first world.
• Accessibility issues prevent usability for users with impairments.
• Fragmented UI systems slow down the dev process and QA cycles.
• Missing user research leads to interfaces that miss real pain points.

4 Business Implications:

1. Lower conversion and onboarding completion rates.
2. Increased churn and poor NPS scores.
3. Higher cost of support due to confused or frustrated users.
4. Difficulty selling to enterprise customers who expect polished UX.

How to Address This:

• Audit your design system for consistency, usability, and accessibility gaps.
• Measure UX friction using session replays, heatmaps, and support logs.
• Collect cross-functional input from support, sales, and engineering.

Once gaps are clear, it’s time to hire product-minded UI/UX experts to design and deliver modern experiences your users will love.

Systemic UI Problems and the Roles That Solve Them

Redesigning isn’t about repainting the UI—it’s about solving foundational issues with structure, usability, and performance. Here’s how targeted hiring helps fix what’s broken:

Key takeaway: Don’t just hire for aesthetics—target the roles that fix usability, performance, and user delight from the ground up.

4 Business Reasons to Prioritize Legacy UI Redesign

Prioritizing legacy UI redesign through expert hiring offers significant business advantages that go beyond just aesthetics. Here’s a deeper look at why:

1. Enhanced User Experience (UX) and Increased User Satisfaction:

A dated UI can be clunky, unintuitive, and frustrating for users. Expert designers and developers focus on creating user-centric interfaces that are easy to navigate, visually appealing, and efficient. This leads to a smoother user experience, reducing friction and improving task completion rates. Satisfied users are more likely to engage with the product, leading to higher adoption, increased usage, and ultimately, better customer retention. A positive user experience also fosters brand loyalty and can drive organic growth through positive word-of-mouth.

2. Modern Technology Stack and Improved Maintainability:

Legacy UIs are often built on outdated technologies that are difficult and costly to maintain. Finding developers skilled in these older frameworks is increasingly challenging and expensive. Redesigning with a modern technology stack offers several benefits. It simplifies updates and integrations with other systems, improves performance and security, and makes the application more scalable. Furthermore, a modern codebase attracts talented developers who prefer working with current technologies, ensuring the long-term viability and evolution of the product. This reduces technical debt and lowers ongoing maintenance costs associated with outdated systems.

3. Increased Productivity and Efficiency:

An inefficient legacy UI can hinder user productivity. Cluttered layouts, complex workflows, and slow response times can frustrate users and waste valuable time. A well-designed, modern UI streamlines workflows, provides clear information architecture, and improves overall usability. This empowers users to complete tasks more quickly and efficiently, leading to increased productivity for both internal teams and external customers. For internal applications, this translates to lower operational costs and improved employee satisfaction. For customer-facing products, it can lead to higher conversion rates and increased revenue.

4. Stronger Brand Image and Competitive Advantage:

An outdated UI can negatively impact a company’s brand image, making it appear unprofessional and behind the times. Investing in a modern, visually appealing UI demonstrates a commitment to quality and user experience. This enhances brand perception, builds trust with users, and helps the company stand out from competitors with outdated interfaces. A modern and user-friendly UI can be a significant differentiator, attracting new customers and strengthening the company’s competitive position in the market.

How to Build a UI/UX Team for Redesign Success

Modernization takes more than good taste. It takes clear ownership and cross-functional collaboration.

1. Hire UI Designers to Establish Design Consistency

Start by hiring designers who can:

• Audit your visual language and align components
• Create reusable styles and component libraries
• Collaborate with front-end devs for pixel-perfect handoffs

2. Bring in UX Researchers to Capture User Needs

Guessing what users want is risky. Researchers help you:

• Run interviews and usability testing
• Map user journeys and uncover blockers
• Prioritize UX investments with confidence

3. Add Front-End Engineers for Responsive, Accessible UI

Great designs fall flat without skilled devs. Hire engineers who:

• Implement responsive layouts and grid systems
• Optimize performance with lazy loading and code splitting
• Follow WCAG and ARIA guidelines for accessibility

4. Use Talent-as-a-Service to Scale Quickly

Don’t let hiring delays block progress. Ubiminds helps you:

• Staff expert designers and engineers in weeks
• Adapt teams to each redesign phase
• Reduce risk with vetted, experienced talent

When to Hire for Legacy UI Redesign

• Your product gets negative feedback on usability or visual appeal
• Design debt is slowing feature development
• Mobile user growth is outpacing your UI capabilities
• You’re preparing for enterprise adoption or rebranding

That’s when legacy UI redesign hiring for software platforms ensures your product meets user and business expectations—without internal burnout.

Ubiminds Helps You Build High-Impact UI/UX Teams

Ubiminds connects software leaders with:

• Designers with SaaS and enterprise platform experience
• Front-end devs who translate Figma into performance
• Researchers who reduce redesign guesswork

📞 Book a discovery call and modernize your product experience with top-tier design talent.

FAQs: Legacy UI Redesign Hiring for Software Platforms

Scheila Farias Silveira

International Marketing Leader, specialized in tech. Proud to have built marketing and business generation structures for some of the fastest-growing SaaS companies on both sides of the Atlantic (UK, DACH, Iberia, LatAm, and NorthAm). Big fan of motherhood, world music, marketing, and backpacking. A little bit nerdy too!