Mastering effective interview techniques is essential for identifying top tech talent. By combining structured interviews, behavioral interviews, and proven interview frameworks like the STAR interview and BASK method, hiring managers can evaluate candidates’ problem-solving skills, cultural add, and technical fit with precision. Whether conducting a one-on-one interview, a panel interview, or a situational interview, this guide explores best practices, tips for interviewers, and strategies to make every interview a success.
The interview process is a critical step in the hiring process. A well-structured interview can help you identify top talent and make informed hiring decisions. In this guide, we’ll explore various interview types, techniques, and best practices to help you ace your next interview.
Understanding Interview Techniques: A Strategic Overview
The effectiveness of an interview process often hinges on the strategic combination of different interview types. Each type serves a unique purpose and, when used in conjunction, can provide a comprehensive assessment of a candidate’s skills, experience, and cultural fit.
Top Interview Types for Evaluating Talent
The success of any hiring process depends on choosing the right mix of interview types to evaluate candidates thoroughly. Each format serves a specific purpose, from assessing technical expertise to gauging cultural fit.
One-on-One Interviews
A single interviewer meets with one candidate. Ideal for in-depth discussions, building rapport, and assessing soft skills.
- Personalized, focused, and allows for in-depth discussions.
- Can be less structured and may not provide a comprehensive view of the candidate.
Panel Interviews: Diverse Perspectives, Better Decisions
Panel interviews involve multiple team members or leaders assessing the candidate simultaneously. This reduces bias, provides diverse insights, and ensures the evaluation process is both rigorous and two-way.
- Provides a well-rounded perspective, can be more efficient, and reduces bias.
- Can be intimidating for candidates and requires careful coordination among interviewers.
This is extra useful for evaluating a candidate’s ability to handle multiple perspectives and communicate effectively.
Structured Interviews: Fair and Objective Evaluations
A standardized interview process with a set of predetermined questions for all candidates. Ensure consistency and fairness in the evaluation process. This method ensures an objective approach and helps mitigate unconscious bias during the hiring decision.
- Ensures consistency and fairness, allows for easy comparison of candidates.
- Can be less flexible and may not allow for spontaneous discussions.
Unstructured Interviews: Flexibility and Conversation
A more conversational approach with no predetermined questions. Can be used to explore unexpected areas and build rapport.
- Can be more relaxed and allow for deeper conversations.
- Can be less reliable and may lead to inconsistent evaluations.
Stress Interviews: Balancing Resilience and Candidate Experience
Designed to assess a candidate’s ability to handle pressure and difficult situations. Appropriate for roles that require high levels of resilience and pressure tolerance.
- Can reveal a candidate’s true character and resilience.
- Can be unfair and may deter top talent.
While stress interviews can test resilience, poorly conducted ones can trigger anxiety and negatively impact the candidate experience. Ensure the process is fair and avoid overly confrontational approaches.
Behavioral Interviews: Predicting Future Success
Focus on past behavior to predict future performance. Effective for assessing past performance and predicting future behavior.
- Provides concrete evidence of a candidate’s skills and abilities.
- Can be time-consuming and may not be suitable for all roles.
Situational Interviews
Present hypothetical scenarios and ask candidates how they would handle them. Useful for evaluating problem-solving and decision-making skills.
- Assesses problem-solving and decision-making skills.
- May not accurately predict real-world performance.
Technical Interviews: Assessing Skills and Real-World Fit
Checks Essential for assessing technical skills and knowledge. Technical interviews are essential for evaluating a candidate’s expertise, problem-solving abilities, and hands-on coding skills. These are particularly critical for software development and engineering roles.
- Evaluates technical skills and knowledge.
- Can be intimidating for candidates and may not accurately assess soft skills.
Technical interviews ensure candidates possess the technical depth needed to thrive in the role while aligning with your team’s real-world challenges. You can use:
- Coding Challenges: Gauging Programming Proficiency
Assess programming proficiency through real-world tasks.
Recruiters: Use platforms like HackerRank or Codility to standardize challenges.
Candidates: Provide portfolio examples or live coding tests.
Tech Leaders: Align challenges with real project requirements. - System Design Interviews: Evaluating Large-Scale Thinking:
Evaluate large-scale system thinking.
Recruiters: Ask candidates to outline architectural decisions.
Candidates: Present system diagrams and decision logic.
Tech Leaders: Ensure challenges relate to the team’s specific needs.
Curveball questions can challenge candidates to think on their feet, revealing adaptability, thought process, and creativity. Use them sparingly to maintain a balanced work environment.
We compared the 9 Best Tools to Assess Candidate Tech Skills: Features, Pros, and Cons. Worth a read!
Cultural Fit Interview
Assess a candidate’s personality, values, and how they might fit within the team culture. A cultural fit interview ensures alignment between a candidate’s values, personality, and your organization’s culture. This is key to long-term team cohesion.
- Ensures a good fit with the company culture.
- Can be subjective and may lead to bias.
Prioritizing cultural fit ensures candidates will integrate smoothly into your team and contribute positively to your organizational environment. Ask questions about hobbies, interests, and work style:
- Work Style: Explore how candidates work, communicate, and collaborate.
Recruiters: Ask about previous teamwork experiences.
Candidates: Share examples of resolving conflicts or aligning with teams.
Tech Leaders: Highlight specific team dynamics and expectations. - Values Alignment: Assess how personal values align with company principles.
Recruiters: Discuss the company’s core values.
Candidates: Provide examples of demonstrating these values in past roles.
Tech Leaders: Link values to real project outcomes.
By strategically combining multiple interview formats, organizations can achieve a more comprehensive assessment, ensuring they hire candidates who excel both technically and culturally.
Why Combine Interview Types? A Comprehensive Approach
Relying on a single interview type can limit the depth of evaluation. Combining interview formats ensures a well-rounded view of a candidate’s skills, experience, and personality, reducing risks of hiring mismatches.
- Comprehensive Assessment: Different interview types can assess various aspects of a candidate’s profile, from technical skills to cultural fit.
- Reduced Bias: By using multiple methods, you can mitigate biases and make more objective hiring decisions.
- Improved Candidate Experience: A well-structured interview process can create a positive impression on candidates and increase their satisfaction.
- Enhanced Predictive Validity: Combining different methods can improve the accuracy of predicting future job performance.
By combining structured, technical, and behavioral methods, hiring managers improve predictive accuracy while providing a fair and engaging candidate experience.
How to Combine Interview Types
Successfully combining interview types involves aligning each stage of the process with its purpose—screening for basic qualifications, assessing technical abilities, and ensuring cultural alignment.
Initial Screening
The initial screening is the first opportunity to filter out unqualified candidates while setting the tone for a great candidate experience. It’s designed to quickly evaluate basic skills, qualifications, and cultural alignment.
- Phone or Video Interviews: Efficiently screen a large pool of candidates to assess basic qualifications and cultural fit.
- Technical Screening: Assess technical skills through coding challenges or technical questions.
Keep the initial screening concise and focused to efficiently identify promising candidates who are worth moving to the next stages.
In-Depth Interviews
In-depth interviews dig deeper into a candidate’s skills, experience, and mindset. At this stage, structured, behavioral, and situational formats can combine to provide a clear picture of future performance.
- Structured Interviews: Use a standardized set of questions to ensure consistency and fairness.
- Behavioral Interviews: Explore past experiences to predict future performance.
- Situational Interviews: Present hypothetical scenarios to assess problem-solving and decision-making skills.
- Case Interviews: Evaluate analytical and problem-solving abilities, often used for consulting and product management roles.
These interviews form the backbone of the hiring process, offering detailed insights to help you confidently move candidates closer to a final decision.
Final Round Interviews
Final interviews are the last opportunity to ensure the candidate is the right fit for both the role and the company culture. This is also a chance to involve leadership and team members.
- Panel Interviews: Involve multiple interviewers to get diverse perspectives.
- Group Interviews: Assess teamwork, communication, and leadership skills.
- Meet-the-Team Interviews: Introduce the candidate to potential team members to evaluate cultural fit.
With these, organizations can confirm alignment and ensure diverse perspectives are included in the decision-making process. At the end of the day, thoughtfully designed combination of interview methods ensures your hiring process is effective, efficient, and aligned with both role-specific needs and organizational goals.
Effective Interview Techniques: A Comprehensive Guide
A well-structured interview is crucial for identifying top talent and making informed hiring decisions. Here are some effective interview techniques to enhance your hiring process:
Active Listening
Active listening is a cornerstone of effective interviews. It ensures that candidates feel heard while enabling interviewers to fully understand their responses and abilities.
- Pay full attention: Avoid distractions and focus on the candidate’s responses.
- Maintain eye contact: This shows respect and engagement.
- Ask clarifying questions: Demonstrate interest and understanding.
Mastering active listening fosters a more engaging and insightful conversation, helping interviewers uncover key insights and build rapport with candidates. It also helps interviewers interpret subtle cues, such as body language, enabling deeper insights into the candidate’s thought process.
Open-Ended Questions
Open-ended questions allow candidates to provide detailed answers, offering interviewers a deeper understanding of their experiences, thought processes, and problem-solving skills.
- Encourage detailed responses: These questions prompt candidates to elaborate on their experiences and skills.
- Examples: “Tell me about a time when you faced a challenging situation.” or “How do you approach problem-solving?”
By asking probing questions and open-ended queries, hiring managers can uncover valuable insights into a candidate’s communication skills, time management, and overall skill set.
Closed-Ended Questions
Closed-ended questions provide clarity and precision when verifying specific details, such as technical expertise or past job responsibilities.
- Gather specific information: Use these questions to verify facts and details.
- Examples: “What is your experience with programming languages like Python and Java?” or “What is your expected salary range?”
Using closed-ended questions effectively ensures accuracy, helping interviewers validate key qualifications while complementing broader discussions.
Case Questions
Case interviews present specific situations and real-world challenges to assess a candidate’s analytical and problem-solving skills. These are particularly effective for roles requiring strategic thinking and time management under pressure.
- Present real-world business problems: Evaluate analytical and problem-solving skills.
- Example: “A company is considering launching a new product. How would you conduct a market analysis?”
Incorporating case questions into the interview process can reveal how candidates approach complex problems and translate ideas into actionable solutions.
We’ve actually listed some examples in our post Questions to Ask Candidates: A Tech Recruiter’s Guide to Effective Interviewing.
Additional Tips
Beyond structured techniques, several interview best practices can elevate the hiring process—enhancing fairness, consistency, and candidate experience.
- Create a Welcoming Environment: Make the candidate feel comfortable and relaxed.
- Take Notes: Document key points and insights from the interview.
- Be Mindful of Bias: Avoid making assumptions or judgments based on stereotypes.
- Use Technology Wisely: Utilize video conferencing tools for remote interviews.
- Provide Feedback: Offer constructive feedback to the candidate, regardless of the outcome.
- Interview closing is just as critical as the opening. Provide constructive feedback and clarify next steps, creating a positive impression and enhancing the candidate experience.
Mastering Interview Frameworks: WHO, STAR, and BASK
Interview frameworks like WHO, STAR, and BASK provide structured approaches to evaluating candidates thoroughly and consistently. These methods focus on past experiences, problem-solving, and skill alignment.
WHO
The WHO framework is a comprehensive approach to interviewing that focuses on four key areas:
- Work Experience: Explore the candidate’s past roles, responsibilities, and achievements.
- How They Think: Assess their problem-solving skills, critical thinking, and decision-making abilities.
- Obstacles They’ve Overcome: Understand their resilience, adaptability, and ability to navigate challenges.
- What They’re Looking For: Evaluate their career goals and how they align with your company’s mission.
Benefits of the WHO Framework:
- Reduced Bias: The framework encourages a structured approach, reducing the impact of unconscious biases.
- Deeper Insights: By focusing on these key areas, you can gain a deeper understanding of a candidate’s potential.
- Improved Decision-Making: The framework provides a solid foundation for making data-driven hiring decisions.
STAR Interviews: Action-Based Assessment
The STAR method is a structured framework for assessing a candidate’s behavior and performance in specific scenarios.
- Situation: Describe a specific situation or challenge.
- Task: Explain the task or goal you were trying to achieve.
- Action: Describe the actions you took to address the situation.
- Result: Discuss the outcome of your actions.
This method is particularly useful for behavioral interviews, as it allows you to assess a candidate’s past behavior to predict future performance.
Benefits of the STAR Framework:
- Structure and Clarity: The STAR method provides a clear structure for assessing behavioral responses.
- Predictive Performance: Helps interviewers predict how job candidates will handle similar specific situations in the future.
- Consistent Evaluation: Ensures fair comparison across candidates by focusing on actions and results rather than vague claims.
Interview Coach Amri Celeste’s video gives excellent sample questions and answers.
https://www.youtube.com/watch?v=JkHOvJa4_hc
BASK Method: Aligning Skills with Role Requirements
The BASK method emphasizes the specific behaviors, skills, and knowledge that align with a role’s requirements.
- Behavior: Describe a specific behavior or skill.
- Ability: Explain the ability or skill that was required.
- Skill: Highlight the specific skill you used.
- Knowledge: Discuss the knowledge or expertise you applied.
The BASK method is similar to STAR but places more emphasis on the specific skills and knowledge required for the role.
Benefits of the BASK Framework:
- Skill Alignment: Emphasizes identifying the exact skill set, abilities, and knowledge a candidate brings to the role.
- Role-Specific Focus: Tailored to highlight behaviors and expertise directly relevant to the job requirements.
- Objective Decision-Making: Provides human resources with quantifiable insights to make better hiring decisions.
Implementing proven frameworks helps standardize evaluations, ensuring candidates are assessed objectively while providing deeper insights for better hiring decisions.
Timeka Green does compares SHRM BoCK vs SHRM BASK in this in-depth video. Worth watching!
Structure Your Interview Process for Maximum Success
Mastering interview techniques requires combining diverse methods like behavioral interviews, structured interviews, and case interviews to ensure a comprehensive evaluation of candidates’ skill sets and cultural add. Implementing frameworks like WHO, STAR, and BASK provides structure, reduces bias, and ensures a more predictive hiring process.
At Ubiminds, we specialize in fine-tuning your talent acquisition strategy to attract and retain top-tier tech talent. Whether you’re looking to improve your technical fit assessments or enhance your interview process, we’re here to help you build high-performing teams. Contact us today to transform your hiring process and secure your dream team!
Interview Techniques FAQ
International Marketing Leader, specialized in tech. Proud to have built marketing and business generation structures for some of the fastest-growing SaaS companies on both sides of the Atlantic (UK, DACH, Iberia, LatAm, and NorthAm). Big fan of motherhood, world music, marketing, and backpacking. A little bit nerdy too!