Senior Solutions Architect at Lacework (Cloud) (223)

Info on the Senior Solutions Architect role

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Ubiminds is a GPTW certified, people first company that partners with American software product companies to scale their development footprint. Ubi custom-curates Brazilian top 5% talent for their LATAM strategy, offering a unique combo of staff augmentation and employer-of-record services.

We are looking for a Senior Solutions Architect who can help Lacework jumpstart and scale the professional services team in a variety of ways. This is a great opportunity for someone who is extremely focused, excited, and technically adept to make a huge impact.

Lacework’s focus is to consistently maintain and improve security, earning their customer’s trust by implementing and demonstrating best in class security practices. They work collaboratively across the whole company to accomplish this goal and faster outcomes for customers, and they are a growing team that’s looking for a smart, experienced, energetic, and humble senior solution architect to join their growing professional services team.

Join Lacework and collaborate, innovate and escale with their highly skilled team!

What you’ll do as a Senior Solutions Architect

• Become an expert user of Lacework.
• Develop and contribute to operational runbooks, wikis, how-tos, topology diagrams - as needed.
• Design and coordinate cohesive responses to customers driving adoption for Lacework and driving business outcomes for the customer.
• Provide subject matter expertise on architecture, authentication, and system security as part of professional services delivery
• Lead positioning of professional services with sales, and implementations for Lacework in the most effective, efficient, and creative ways to ensure successful user adoption and overall success with our products through an understanding of the customers' existing business models and processes
• Support Professional Services Delivery Teams, Solution Engineers, and Account Executives with your technical input for developing Statements of Work during the pre-sales process to define the project objectives, scope, deliverables, dependencies, and risk all while keeping customer outcomes in mind.
• Consult customers on best practices regarding Lacework adoption and consumption.
• Create detailed specifications outlining the requirements for both external and internal stakeholders.
• Consult with customers on analysis and findings to ensure clarity on solutions
• Document all work with customers including solution design and configuration
• Managing internal resources and clients to ensure on-time on-budget delivery of projects.
• Manage multiple projects at the same time.
• Partner with product management and customer success teams to ensure positive customer health and drive outcomes which will lead to higher consumption, adoption and more ARR

Challenge 

You will develop an in-depth understanding of the Lacework platform and the stack it is built on. You will have a customer focused go getter attitude and work across various teams within the customer and inside the Lacework ecosystem to prioritize and support positioning of professional services and delivery on projects leading to customer success and drive ARR growth for Lacework.

In order to succeed in this position, you will need

Mandatory skills

• Vast experience in a professional services role, preferably at a startup.
• Deep AWS knowledge and hands on experience, as well as further certifications
• Good knowledge and experience with network protocols, cryptography, security threats, attack techniques, evasive techniques, detection, and prevention methods.
• Experience in Docker/Kubernetes is highly preferred
• Understanding of real-time threat detection, secrets management, security considerations within build, release, CI/CD and other similar tooling.
• Familiarity with observability and monitoring tools.
• Experience with Python (preferred), Go or Java.
• Strong experience and high comfort working with APIs

Nice to have

• Cloud experience and certification with any of the three major cloud providers (AWS, Azure, GCP).
• Experience developing metrics and dashboards to track various vulnerability trends and SLAs and communicating them to business stakeholders
• Experience with collaboration tools like Slack, Confluence, Jira

Non-technical skills

• Strong interpersonal and project management skills
• Strong customer presentation skills