Ubiminds: Scale Distributed Engineering Teams In Brazil
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Account Manager (228)

Ubiminds is a people-first company that partners with American software product companies to scale their development footprint. Ubi custom-curates Brazilian top 5% talent for their LATAM strategy. The Ubiminds business is MRR-based, and we offer a unique combo of staff augmentation and employer-of-record services.

About Ubiminds

Cultural Values

Perks & Benefits
As Account Manager @Ubiminds, you:
  • Choose to work remotely or at our office during the week – we are a distributed team, after all.
  • Receive benefits – we like to keep staff healthy & well-fed. 😉
  • Tasty snacks, soft drinks & booze at our HQ
  • Weekly quick massage at our office
  • Financial support to take part in conferences, meetups, and relevant events
What you'll do
  • Increase customer satisfaction, developing positive relationships and continuously aligning expectations and value delivery;
  • Generate new business from existing customer base and improve sales performance;
  • Promote a great employee experience for each Ubiminder, managing initiatives related to career development, benefits and purpose;
  • Mediate the relationship between the client and Ubiminder, providing solutions in a timely manner;
  • Structuring, planning and executing actions to retain Ubiminders.
In order to successfully fill this position, you will need 
Mandatory skills
  • Native or bilingual proficiency in English 
  • Previous experience in a talent performance management, talent retention, or customer success management role with responsibility for specific retention/revenue goals
  • Experience developing and implementing customer and employee health scorecards that incorporate NPS data
  • People management experience with a passion for coaching early- to mid-career team members
  • Strong client-facing and communication skills. Demonstrated experience managing and negotiating with Enterprise companies and stakeholders in the United States, including a strong ability to build and maintain C-Level and executive relationships
Nice-to-haves
  • Knowledge needed to understand Information Technology professional profiles (frontend, backend, mobile, etc.);
Relevant Knowledge
  • OKRs & KPIs methodologies
  • NPS & ENPS.

Job summary.

  • start date 28/07/2022
  • end date 28/08/2022
  • timezone Brasilia Standart Time

Skills

english management

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